Executive Insights

How AI Is Reshaping Advertising

April 23, 2026

Key takeaways

Artificial intelligence (AI) is compressing the consumer journey from multistep funnels into fewer, faster interactions, increasing zero-click behavior, reducing measurable touchpoints and shifting brand visibility from search rankings to algorithmic curation.

Performance transparency is becoming increasingly important as advertisers demand closed-loop attribution and demonstrable return on investment (ROI), raising the bar for channels that cannot clearly demonstrate impact.

Commerce, content and community are converging inside platforms, with discovery and transaction happening without external site visits, fundamentally changing where advertising spend flows.

Ad spend is reallocating across the ecosystem: Channels with strong first-party data, effective targeting, contextual relevance or direct conversion capabilities gain share, while legacy models dependent on high-volume traffic face structural decline.

The advertising industry is facing its most fundamental shift since the rise of digital media. Generative AI has fundamentally changed content economics. What was once expensive and time-consuming to produce can now be generated at scale in seconds. Content scarcity, which has shaped advertising strategy for decades, has been replaced by content abundance.

AI tools such as ChatGPT are also becoming the first stop for product discovery: Over 4 in 10 U.S. adults say they are likely to use an AI tool to research potential purchases. This is pulling traffic away from the open web and search, putting search engine marketing (SEM) spend under immediate pressure. Nearly 30% of marketers already report decreased search traffic as consumers turn to AI tools.

Even as AI disrupts traditional discovery channels, social commerce and influencer marketing have built something it cannot replicate: a direct path from trusted recommendation to purchase. 58% of consumers have made a purchase because of an influencer endorsement, and U.S. influencer spend is on track to reach $13.7 billion by 2027.

AI is collapsing the consumer journey

Before AI, the online customer journey followed a predictable path: Consumers discovered products, considered options, decided what to buy and took action. Advertisers paid for each interaction along the way.

AI interfaces compress that sequence. Every purchase stage, from initial awareness to final checkout, shifts from high-friction browsing to high-velocity prompting (see Figure 1). The funnel that advertisers relied on to structure campaigns and measure performance is shrinking into fewer, faster and more opaque moments.

Figure 1

The AI-accelerated purchase journey

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Figure 1 represents the AI-accelerated purchase journey

Figure 1

The AI-accelerated purchase journey

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Figure 1 represents the AI-accelerated purchase journey

For advertisers, this creates a visibility problem. As consumers stay inside AI-generated responses instead of clicking through in zero-click interactions, attribution breaks and key touchpoints disappear. Brands need to show up directly in AI-generated answers, recommendations and product comparisons, instead of relying on search rankings or display ads.

Measurement shifts from impressions to outcomes

Performance-based advertising has already been gaining ground as marketers prioritize measurable outcomes over reach. AI accelerates this shift by compressing the consumer journey into fewer, platform-contained interactions, leaving less signal to measure and optimize.

Advertisers now expect platforms and partners to prove impact, not just deliver reach. Sales or ROI is now the most commonly cited measure of marketing success, raising that expectation further.

This raises the bar across the ecosystem. Channels that cannot tie spend to conversion face cuts, and intermediaries that generate volume without proving incrementality get deprioritized.

Content, commerce and community converge

The boundaries between media, creators and transactions are dissolving. Consumers increasingly discover and buy products without leaving social or video platforms, as TikTok, Instagram and YouTube offer native commerce layers that turn influencers into storefronts and communities into purchasing engines.

In 2025, 45% of U.S. TikTok users purchased directly within the platform, where conversion rates can reach 8%-12% versus roughly 2%-4% for traditional ecommerce.

This convergence redirects advertising spend toward platforms that can integrate discovery, engagement and checkout within a single experience. Creators who drive direct conversion command premium rates, while brands that still route consumers to external websites face friction that their competitors avoid.

Spend and power reallocated across the ecosystem

As AI reshapes discovery and attribution, every stakeholder in the advertising value chain faces pressure to adapt. The implications vary by position:

Advertisers

Brand visibility will increasingly depend on appearing in AI-generated recommendations, requiring structured product data, platform integrations and investment in generative engine optimization (GEO), alongside traditional search engine optimization (SEO). Advertisers will reallocate spend away from SEM, where AI-driven discovery is reducing click-through volume, toward platforms and formats with direct conversion potential. Budget decisions will sharpen around customer acquisition cost, lifetime value and incrementality.

Platforms and inventory owners

Search and content-driven platforms face pressure as consumers rely on AI-generated summaries instead of clicking through. While remaining traffic may be higher intent, it may not compensate for the decline in overall volume. Platforms must adapt as inventory that cannot tie to outcomes faces deprioritization and pricing pressure.

Intermediaries and affiliates

Traditional SEO and arbitrage-driven models are structurally disadvantaged as AI reduces reliance on click-driven discovery. In contrast, models built on trusted recommendations and direct conversion, particularly influencer and creator-led commerce, are more resilient, with 60% of consumers trusting what a creator says about a brand more than the brand itself. The gap is widening between models that can tie spend to outcomes and those that cannot.

Direction of travel for advertising models

AI introduces varying degrees of disruption. The most extreme scenarios, where traditional ad models collapse entirely or marketing becomes fully automated and AI-driven, remain unlikely in the near term (see Figure 2). But moderate disruption is already underway.

Figure 2

Five scenarios for AI's impact on advertising

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Figure 2 represents five scenarios for AI's impact on advertising

Figure 2

Five scenarios for AI's impact on advertising

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Figure 2 represents five scenarios for AI's impact on advertising

Power is shifting toward platforms that control both discovery and conversion. Channels that lose visibility or fail to demonstrate performance will see spend reallocated. Winners will be those that control high-intent discovery or direct conversion and can clearly demonstrate their impact.

Example: Travel planning in the AI era

To understand the impact, consider how a consumer books a family trip to Tokyo.

  • The Old Way (Search and Scroll): The user searches “family-friendly hotels Tokyo.” They browse 10 blue links, click through to TripAdvisor, read a travel blog and visit Expedia. Along the way, they generate impressions for display ads and click data for multiple intermediaries.
  • The AI Way (Prompt and Answer): The user prompts an AI agent: “Plan a 5-day trip to Tokyo for a family of 4 under $400/night.” The AI agent analyzes the options and returns a single curated recommendation: “I suggest the Mimaru Tokyo Ueno North. It fits your budget and has apartment-style rooms.” The user clicks directly to the hotel site and completes the booking.

Implication: The hotel wins the booking not because it bought a banner ad or ranked first in SEO but because it invested in making its data accessible and legible to AI systems through structured content, integrations and GEO. The intermediaries (the travel blog, the search engine, the aggregator) are bypassed entirely, losing both the traffic and the attribution visibility.


 

The same forces reshaping travel bookings are reshaping every advertising channel, but the impact varies dramatically. Channels that lose visibility or fail to demonstrate performance will see spend shift elsewhere. Those controlling first-party data and direct conversion paths are gaining share (see Figure 3). The resulting hierarchy reflects a fundamental reordering of advertising value.

Figure 3

Ad spend hierarchy: gaining vs. losing share

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Figure 3 represents ad spend hierarchy: gaining vs. losing share

Figure 3

Ad spend hierarchy: gaining vs. losing share

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Figure 3 represents ad spend hierarchy: gaining vs. losing share

The advertising landscape is evolving unevenly. Channels that combine strong first-party data, precise targeting, contextual relevance or direct conversion capabilities will strengthen, while those reliant on intermediary traffic and proxy metrics face structural decline.

What’s clear is that the models built for the last generation of digital media no longer fit the system taking shape. Advertisers, platforms and intermediaries that recognize this early and reposition accordingly will be better positioned for what comes next.

Navigating the AI transformation in advertising

Navigating AI’s impact on advertising requires both strategic perspective and operational experience. L.E.K. Consulting’s Technology, Media & Telecommunications practice works with leading advertisers, platforms and agencies to assess market shifts, evaluate investment opportunities and build strategies that account for AI-driven disruption.

Learn more about our media industry expertise or contact us to discuss how we can help.

L.E.K. Consulting is a registered trademark of L.E.K. Consulting LLC. All other products and brands mentioned in this document are properties of their respective owners. © 2026 L.E.K. Consulting LLC

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