Overview
The travel, transport and logistics sectors are undergoing profound change. Transformation is accelerating at pace, and in 10 years from now the landscape will look radically different. There are numerous contributing factors:
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Competing crosscurrents of globalization and protectionism
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An explosion of disposable income in many emerging markets
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Major changes in the travel purchase behaviour of both consumers and businesses
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Consolidation in many supplier markets such as airlines, hotels, public transport operators and freight forwarding
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Rapid realignment of the travel distribution landscape
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The rise of Big Data and its potential to reframe travel and transportation planning
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Disruptive technologies such as personal device ubiquity, the Internet of Things (IoT), augmented reality (AR) and the “new mobility” of ride-sharing, autonomous vehicles, electrification and transport drones
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The growing importance of environmental sustainability and an increasing attention to, and associated regulation of, factors contributing to climate change
The impact will be felt in all the travel, transport and logistics industries: airlines and airports, ferries, hospitality, travel and tourism, maritime, bus and rail, mobility, freight, ports, e-commerce supply chains, freight forwarding, warehousing and contract logistics — all the services that exist to connect the world by moving people and goods from one place to another and accommodating them on the way.
Industry leaders must plan for these significant macro challenges and for the specific, complex demands of their own domains. What will be the shape of travel and transport one decade from now? How will these trends transform the ability to make the world more connected for businesses and consumers? Who will the winners be, and how exactly will they prevail?
How we help
Leaders in the travel, transport and logistics sector are asking:
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Which of these dynamics will have the greatest impacts on my industry and my company?
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How will these create dislocations in my competitive landscape?
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How should I participate in the global consolidation and wave of M&A?
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Where are new threats emerging? In my own industry, or in other areas like technology?
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In the face of so much uncertainty, how can I formulate effective short- and long-term strategies?
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How do I manage the energy transition (from carbon-based fuels to electricity and renewables) energetically and profitably?
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What capabilities should I grow organically? What capabilities should I acquire? What capabilities should I shed?
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What alliances should I be considering, both within and outside my industry?
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How should I reorganise and what new skills must my leadership team acquire?
As travel, transport and logistics industry thought leaders, we help our clients navigate, or fundamentally reshape, the changing economics of their respective industries. We have the industry knowledge and expertise to give them the competitive edge they need. Whether it’s driving airline industry consolidation or partnerships, introducing new ancillary revenue, optimising travel loyalty programs, privatising airports, improving the guest experience at hotels, or identifying growth strategies, investment opportunities, and new technologies for network and logistics businesses - our work fundamentally changes industries for the better.