Foodservice companies are investing in packaging innovation, specifically in substrates that enable them to reach goals related to sustainability and food safety, while both consumer packaged goods (CPG) and foodservice brand owners are optimizing stock-keeping units (SKUs) in order to minimize supply chain complexity, more effectively align with demand and manage their costs. In the meantime, even as the use of digital tools becomes standard practice and artificial intelligence (AI) increasingly becomes a source of differentiation in the packaging value chain, packaging multisourcing remains a core procurement strategy.
Indeed, packaging is extremely important to brand owners and continues to be a compelling use of investment because it not only conveys the brand message but also represents a very small portion of spend relative to total retail value. Micro and challenger brands in particular view packaging as highly important to their success, while in terms of end markets the importance of packaging is emphasized most in food and beauty and personal care.
These are some of the top takeaways from L.E.K. Consulting’s annual proprietary study of CPG and foodservice brands’ packaging needs, which we conducted during the fourth quarter of 2025 and first quarter of 2026. Now in its eighth year, the L.E.K. 2026 Brand Owner Packaging Study provides longitudinal insights into the needs of decision-makers and their perspectives on packaging trends. It reveals how much packaging is impacting CPG and foodservice brands’ success, how they’re leveraging digital tools and AI, and the types of packaging innovation foodservice companies specifically are investing in, as well as which procurement strategies they’re using.
Key topics for 2026
For our brand owner packaging study, we posed a series of questions related to the most pressing issues currently facing brand owners, then summarized their answers in four distinct articles, arranged by topic:
For our brand owner packaging study, we posed a series of questions related to the most pressing issues currently facing brand owners, then summarized their answers in four distinct articles, arranged by topic:
- The impact of packaging on brand success — How important is packaging to a brand’s success? How does relative spend on packaging vary, both by end market and customer segment?
- The importance of digital tools and AI to brand owners — Which digital tools and AI use cases are brand owners using or planning to use? What impact are the tools they’ve already implemented having on the packaging value chain?
- Foodservice companies’ approach to packaging — What’s important to foodservice companies when it comes to evaluating packaging choices? Are they investing in packaging-related innovation?
- How brand owners’ sourcing strategies are evolving — How many suppliers do brand owners typically utilize for packaging materials? What is the typical share of spend for each supplier?
The impact of packaging on brand success
Packaging remains a critical driver of brand success. Nearly all — 98% — of our 2026 survey respondents rated packaging as highly important to brand success, which was in line with our 2023 (98%) and 2024 (99%) survey findings (see Figure 1).





