COVID-19 Impact on US Consumer Intended Healthcare Usage

Survey results: July 1-6, 2020

L.E.K. Consulting’s COVID-19 Impact on US Consumer Intended Healthcare Usage survey offers a glimpse into how a pandemic has changed the general population’s sentiment on healthcare and resulting behavior. This survey includes questions on current and anticipated usage of healthcare, patient comfort across treatment settings, anticipated behavioral changes, and the future outlook of telehealth.

This survey reflects results from July 1-6, 2020. The sample size is approximately 1,150 U.S. healthcare consumers. 

Stay tuned for future updates

Feel free also to check our COVID-19 Insights Center. We welcome your feedback on this topic and other topics for further discussion and evaluation in the weeks ahead.

Thank you, and please stay safe.

From the senior members of the U.S. L.E.K. Consulting MedTech and Healthcare Services teams:

Monish Rajpal, Managing Director
Jonas Funk, Managing Director
Noor Abdel-Samed, Managing Director
Kevin Grabenstatter, Managing Director
Wiley Bell, Managing Director
Ilya Trakhtenberg, Managing Director
Sheila Shah, Principal
Eamon Almeida, Engagement Manager
Elle Steichen, Senior Associate Consultant 
David Li, Associate Consultant 
Dhruv Patel, Associate

Please reach out to us at COVID19-Survey@lek.com or via our website if you would like to continue the discussion.