us hospital survey - edition 14
survey participant characterization
elective procedure capacity
volume procedure
outpatient visits
elective procedures operating
precovid surgical volumes
backlog of procedures
backlog based on hospital size
backlog outlook
patient future communications
patient insurance mix
usage of telehealth in hospitals
non traditional patient care
estimate of facility procedure
strategy if covid cases increase
funding of CARES act
hospital consolidation and acquisition
normal capital expenditure
pricing models
spending reduction
rebound of spending
engagement level
virtual engagements
virtual engagement
hospital survey team

Survey results: November 11-December 2, 2020

Edition 14 of L.E.K. Consulting’s survey continues to track key areas of concern and actions U.S. hospitals are taking in response to the impact caused by COVID-19. This edition of the survey includes questions surrounding hospital capacity, elective/semi-elective procedure levels and preparedness, the impact of the CARES Act, plans to return to normal capital expenditures, and current telehealth usage. We plan to administer the survey periodically, with each edition of the survey offering a glimpse into hospital sentiment over time. 

Edition 14 reflects survey results for November 11 through December 2, 2020. The sample size is approximately ~150 hospital c-suite executives and administrators across a diverse set of U.S. hospitals. 

Stay tuned for future updates

We plan to poll hospital stakeholders again this quarter to provide an updated perspective on healthcare providers’ sentiment and the impact of COVID-19 on hospital operations. We will share our next bulletin with you via email, but feel free to also check our COVID-19 Insights Center. We welcome your feedback on this topic and other topics for further discussion and evaluation in the weeks ahead.

Thank you and please stay safe.

From the senior members of the U.S. L.E.K. Consulting MedTech and Healthcare Services teams:

Jonas Funk, Managing Director
Monish Rajpal, Managing Director
Ilya Trakhtenberg, Managing Director
Sheila Shah, Principal
Rosie Jiang, Global Healthcare Specialist
Max Reik, Senior Associate Consultant 
Sam Rude, Senior Associate Consultant

Please reach out to us at or via our website if you would like to continue the discussion. 

Related Insights