Supply chain complexity rarely stems from a single misstep. Instead, it builds over time through well-intentioned decisions. Examples include line extensions, customer-specific packaging, channel-driven assortment expansion and innovation to protect or grow share.
Each decision makes sense on its own. Collectively, however, they reshape the portfolio and supply chain.
As complexity builds, portfolios expand, networks fragment and production schedules grow increasingly volatile. Working capital requirements rise while service becomes less predictable. Teams end up managing systems far more intricate than intended, where utilization seems high but capacity is constrained by changeovers, short runs and volatility.
In this environment, growth can paradoxically weaken performance. Revenue increases, yet margin quality erodes. Volume expands, but operating leverage stays limited. What looks like scale often hides structural inefficiencies in the portfolio and supply chain.
Without a strategy that evolves alongside the portfolio, supply chain complexity becomes a barrier to growth.
The four warning zones of structural complexity
Executives often sense rising complexity but struggle to pinpoint when it starts to destroy value. In our experience, the signals show up in four places: the portfolio, financial performance, operations and governance.
1. Portfolio signals: When sprawl outpaces strategy
The first signals tend to appear in the portfolio. SKU counts climb as product variants, custom configurations and channel requirements accumulate. Innovation outpaces rationalization until the portfolio reflects layers of historical decisions more than it does strategy.
As this happens, SKU roles blur. Some add volume but dilute margin. Others increase operational burden without meaningful differentiation or demand.
- Does every SKU have a clear role?
- Do you distinguish between “good” and “bad” complexity?
- How is the portfolio shaped beyond the aisle?
When portfolio breadth outpaces strategic clarity, simplification becomes a strategic reset that reconnects commercial ambition with operational reality.
2. Financial signals: When growth fails to deliver leverage
These issues rarely appear directly on the P&L. Instead, they drag down performance.
A growing share of revenue falls below margin targets. Fixed-cost absorption masks operating profit dilution. Margin variability increases across comparable offerings. Working capital creeps upward as more buffers are introduced to manage volatility.
Meanwhile, hidden costs — production scrap, additional handling, obsolete inventory — continue to pile up.
- Do you measure complexity?
- What does it cost?
- Are you tracking leading or lagging indicators?
When growth fails to boost margins or capital efficiency, complexity is often the cause. Growth without discipline doesn’t scale.
3. Operational signals: When the supply chain is constantly firefighting
Structural complexity can destabilize operations. Production schedules fragment, changeovers multiply and run lengths shorten. The result is more downtime and lower overall equipment effectiveness (OEE). What begins as isolated adjustments gradually becomes systemic disruption across plants and distribution networks.
Teams compensate by relying more heavily on external manufacturing, overtime, cross-plant transfers and last-minute schedule adjustments. Capacity may look full, but throughput declines due to frequent line resets, idle gaps and continuous replanning.
- Is service slipping or inventory rising to compensate?
- Do OEE, cost or waste lag peers?
- Are you overly reliant on external partners?
Here, the issue isn’t total capacity but how it’s used. Simplification restores stability and makes capacity productive again.
4. Governance signals: When complexity grows by default
What isn’t measured is rarely managed.
Many organizations don’t track complexity in a structured way. Portfolio decisions follow financial and commercial goals, while stage-gate processes assess revenue potential and overlook operational impact. Complexity gets added deliberately and removed reactively.
Rationalization tends to occur episodically, often during downturns, rather than through a consistent process.
- Do you measure and track complexity?
- Are decisions siloed across functions?
- Do you revisit innovation performance after launch?
Without clear metrics, shared ownership and disciplined decision processes, complexity grows by default.
Simplification as a growth enabler
Too often, organizations treat supply chain simplification as a cost exercise. In reality, its impact is far broader.
Eliminating unnecessary complexity improves structural profitability and frees resources for reinvestment. A tighter portfolio reduces changeovers, stabilizes production and improves service. Capacity shifts to higher-value innovation. Forecast accuracy strengthens while working capital declines and margin quality improves.
Just as important, simplification restores discipline. It forces explicit trade-offs and aligns commercial ambition with operational reality so growth creates value.
Sustainable portfolio management follows a simple rule: Every product must earn its place by justifying its profitability, operational burden and customer value. When teams embed this discipline into governance — measuring, reviewing and applying it consistently — simplification becomes a continuous source of competitive advantage.
L.E.K. Consulting is a registered trademark of L.E.K. Consulting LLC. All other products and brands mentioned in this document are properties of their respective owners. © 2026 L.E.K. Consulting LLC





