Riding the Digital Health Wave: The L.E.K. Digital Excellence Framework Klaus Boehncke Guillaume Duparc Monish Rajpal Stephen Sunderland Read More
Healthcare Services Presentations COVID-19 Impact on US Consumer Intended Healthcare Usage August 6, 2020 This survey offers a glimpse into how a pandemic has changed the general population’s sentiment on healthcare and resulting behavior.
Healthcare Services Executive Insights Healthcare Provider Strategy for the Post-COVID-19 World July 15, 2020 Providers are on high alert due to the global impact of COVID-19. Current and potential future waves of infections, lockdowns and reopenings — and their…
Healthcare Services Executive Insights Meeting People Where They Are: Effective Strategies for Social Determinants of Health July 9, 2020 Skyrocketing medical costs, clinical variation and outcomes that underindex those of other developed nations have risen to the forefront as key issues…
Data & Analytics Executive Insights The Data-Driven Mindset May 18, 2020 Increasingly ubiquitous digital data is becoming an effective tool for business decision-making.
Digital Healthcare Executive Insights COVID-19: Accelerating the Digital Fitness Boom April 28, 2020 Fitness-minded consumers are turning to at-home fitness to maintain a healthy and active lifestyle during the COVID-19 pandemic.
Education Executive Insights Looked After Children: Why the Private Sector Is Critical to Meeting Demand December 11, 2019 Demand for Looked After Children (LAC) services in England is rising, and the role of the independent sector is increasingly critical in meeting the…
Healthcare Services Published Articles Looked After Children: Why the Private Sector Is Critical to Meeting Demand November 26, 2019 Demand for looked after children (LAC) services in England is rising, and the role of the independent sector is increasingly critical in meeting the…
Healthcare Services Published Articles 2019 HLTH Conference Themes November 10, 2019 In late October, several members of L.E.K. Consulting’s Healthcare team had the opportunity to join 5,500+ others in Las Vegas, Nevada, for the annual…
Retail Solutions The 80/20 of Personalization September 10, 2019 Why is personalization so hard to get right? It isn’t lack of data — after years of tracking clicks, ecommerce activity and rewards program engagement,…
Data & Analytics Case Study Advanced Analytics Key to Renewed Profitability for Asset Rental Business August 20, 2019 A leading asset-rental company was underperforming and was unable to implement a turnaround due to poor visibility into its underlying revenue and profit…
Technology Solutions Demystifying AI’s Impact on Jobs in the Service Sector June 20, 2019 With so much hype around the potential disruption that artificial intelligence (AI) and automation will have on the service sector, it can be difficult to…
Data & Analytics Published Articles Key Takeaways from SPE Data Science Workshop May 21, 2019 That the manner in which data science is optimally deployed in an industry is heavily influenced by the way that industry creates value. In the upstream…