The builders’ merchant sector is changing fast. Shifting customer expectations, digital disruption, sustainability and safety are reshaping how branches must operate.
This new report — produced in conjunction with the Builders Merchants Federation, L.E.K. Consulting and Steve Collinge — identifies 7 core pillars of the Builders’ Merchant Branch of the Future.
Drawing on insights from industry leaders, branch visits and real-world examples, it provides a practical framework for success, showing where change is both necessary and achievable.
What you’ll find inside:
- The 7 pillars shaping the future merchant branch
- Case studies and best practice from leading merchants
- Practical recommendations you can act on today
- Insights into how merchants can build loyalty, resilience and growth
Fill in the form to access your copy of The Builders’ Merchant Branch of the Future and see how these pillars can help you stay ahead.
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