Background and challenge
In 2015-16, L.E.K. Consulting worked with a prestigious private equity firm looking to acquire a local hypermarket chain in Malaysia. The chain has multiple stores across tier 2 and 3 Malaysian cities and has a focus on fresh produce. A consumer survey conducted by L.E.K. indicated that the target was the choice destination for fresh food and rated favourably compared to wet markets. The asset was also well regarded on price/value by its own and its competitors’ customers and enjoyed substantially larger average basket sizes than competitors. The survey also highlighted that the target enjoyed high ratings relative to competitors across the board, from its own and its competitors’ customers.
However, the Malaysian large-format grocery retailing sector (hypermarkets and supermarkets) has historically been challenged, with customers prioritising convenience and increased competition from smaller modern retail formats.
Approach and recommendations
Despite the challenges in the overall market landscape, given the virtues of the asset, upon L.E.K.’s counsel the client decided to enter the deal. To create value for all stakeholders through this transaction, we suggested approaches to grow the asset (See Figure 1).





