path to recovery
protective measures
economic stimulus
impact on income
younger respondents
resumption of activities
second wave comparison
caution/reservation with outbreaks
under 35 years old positive
spending habits impacted
consumer spending varies
online ordering
shopping experience
in store shopping comfort
WFH flexibility
public transportation use
holiday travel plans
attitudes and behavior

As the impact of COVID-19 continues for Australia, it seems difficult to predict when or how consumer confidence, spending and lifestyle can uniformly return to any level of normality. L.E.K. has continued to work across the consumer and related sectors and has now completed a second run of our consumer survey, with a goal of helping clients understand consumers’ resilience, their preparedness to resume normal activities, and which ones are likely to require encouragement to do so.

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