COVID-19 Impact on US Hospitals
hospital COVID-19 concerns and elective
highest level of concern currently
facility’s overall capacity
current volume of elective/semi-elective
plan relative to elective procedures
percentage of pre-COVID-19
current elective procedures
How prepared is your facility
elective/semi-elective procedural
procedural categories for elective
elective/semi-elective procedural
supplier and telehealth implications
manufacturers for price concessions
resuming normal capital expenditures
value the most from suppliers
offerings from suppliers
which procedure types
usage of your facility’s telehealth
best represents your experience
enhance its use of telehealth
Which departments/specialties
Hospital Survey team

Survey results: July 23-August 4, 2020

Edition 13 of L.E.K. Consulting’s survey continues to track key areas of concern and actions U.S. hospitals are taking in response to the impact caused by COVID-19. This week’s survey includes questions surrounding hospital capacity, elective/semi-elective procedure levels and preparedness, elective procedure plans for a second wave of infection, plans to return to normal capital expenditures, and current telehealth usage. We plan to administer the survey approximately every four weeks, with each edition of the survey offering a glimpse into hospital sentiment over time. 

Edition 13 reflects survey results for July 23-August 4, 2020. The sample size is approximately 70 to 100 hospital administrators and clinicians each week across a diverse set of U.S. hospitals. 

Stay tuned for future updates

We plan to poll hospital stakeholders again next week in order to provide an updated perspective on healthcare providers’ sentiment and the impact of COVID-19 on hospital operations. We will share our next bulletin with you via email, but feel free to also check our COVID-19 Insights Center. We welcome your feedback on this topic and other topics for further discussion and evaluation in the weeks ahead.

Thank you and please stay safe.

From the senior members of the U.S. L.E.K. Consulting MedTech and Healthcare Services teams:

Jonas Funk, Managing Director
Monish Rajpal, Managing Director
Ilya Trakhtenberg, Managing Director
Sue St. Sure, Managing Director
Kevin Grabenstatter, Managing Director
Sheila Shah, Senior Engagement Manager
Elle Steichen, Senior Associate Consultant 
Dhruv Patel, Associate
Eamon Almeida, Engagement Manager

Please reach out to us at or via our website if you would like to continue the discussion. (Contact us)

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