Background
A leading purchaser, installer and distributor of building materials recognized that the absence of a cohesive data strategy was limiting its growth potential and creating issues resulting in lost revenue. Critical data resided on outdated platforms, limited governance and inconsistent data practices hindered quality, and the lack of clear leadership and capabilities in data strategy held the organization back.
To drive transformative growth, the client engaged L.E.K. Consulting to develop a comprehensive data strategy, laying the foundation for an advanced, streamlined technology infrastructure. With this new strategy, the client is now positioned to enhance data quality, leverage insights more effectively, harness the power of artificial intelligence (AI) and fuel sustainable growth, strengthening its market leadership and operational efficiency.
Approach
To establish a strong foundation for the client’s digital transformation, we began by assessing current data capabilities and mapping future data needs to enable goals such as ecommerce, automation and AI. This deep analysis revealed critical technology investments, necessary enhancements to data processes and structures, and adjustments to team organization and the operating model.
After a rigorous cost-benefit analysis and close collaboration with client leadership, our team prioritized high-impact investments that would drive measurable value. For each initiative, we crafted a business case, clearly outlining projected costs, benefits and potential challenges, supported by detailed implementation roadmaps with designated owners, timelines and key steps for success.
To ensure sustainable growth, our team also designed an optimized operating model. This framework specified the future-state roles and team structure, key governance processes, and important considerations for managing complexities over time.
Results
Through its collaboration with our team of experts, the client gained a comprehensive framework for a data strategy, including a macro-operating model, essential roles and an optimized team structure. Equipped with this strategic clarity, the client implemented targeted initiatives that transformed data into a growth-enabling asset, allowing it to drive business performance and capture new opportunities in the market. Now the client is positioned to capitalize on data-driven insights, accelerate digital growth and maintain a competitive edge in the evolving market.
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