Many airlines continue to operate normally as the standard for measuring performance, under the assumption that all carriers respond in kind when dealing with a sudden irregular operations event, or IROPS. However, data suggests that some are better at handling IROPS than others, and an airline’s ability to handle an IROP can vary significantly, even within the same airport.

Working with PASSUR, the industry’s leading provider of flight management data, L.E.K. Consulting devised a multi-tiered, top-down, systematic and disciplined plan aimed at making IROPS no different from normal daily operations. The plan’s components include:

  • Closed-loop Data Integrity
  • Predictive Modeling
  • Collaborative Management
  • Scenario Planning
  • Change Management
  • Communication
  • Training
  • Measurement Regime

Because all airlines face IROPS, these procedures are geared toward mitigating the huge cost that IROPS have placed on airline operations. Learn more in this Executive Insights.

Editor's NoteRelieving High Anxiety: Taking the “I” Out of IROPS was updated in June 2015 from an earlier pre-release issue.

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