US Hospitals impacted by COVID-19
summary of COVID-19 impact on U.S. hospitals
COVID-19 impact on U.S. hospitals summary
Preparation of healthcare organizations to COVID-19
morale of healthcare organizations today
COVID-19 impact on inpatient capacity
current volume of scheduled procedures
key factors to resuming elective procedures
highest level of concern issues
strategic and operational changes expected in hospitals post-COVID-19
hospitals leveraging telehealth
telehealth usage post COVID-19
actions to increase telehealth usage

Survey results: Week of April 7-13, 2020

L.E.K. Consulting’s survey “COVID-19 Impact on U.S. Hospitals” tracks COVID-19’s impact on U.S. hospital staff morale and inpatient capacities, key areas of concern and actions taken to handle the outbreak. This week’s survey also includes new questions surrounding strategic and operational changes that hospitals expect to make post-COVID-19 and identification of key factors that will help guide facilities to resume elective procedures. The survey is planned to be administered every one to two weeks, with each edition of the survey offering a glimpse into hospital sentiment over time.

Stay tuned for future updates

We plan to poll hospital stakeholders next week to get their perspective on the impact of COVID-19 on hospital operations. We will share our next bulletin with you via email, but feel free to also check our website ( We welcome your feedback on this topic and other topics for further discussion and evaluation in the weeks ahead.

Thank you, and please stay safe.

From the senior members of the U.S. L.E.K. Consulting MedTech and Healthcare Services teams:

Jonas Funk, Managing Director
Monish Rajpal, Managing Director
Ilya Trakhtenberg, Managing Director
Sue St. Sure, Managing Director
Kevin Grabenstatter, Managing Director
Wiley Bell, Managing Director
Matt Sabbatino, Managing Director
Sheila Shah, Senior Engagement Manager
David Palm, Senior Engagement Manager
Ton Luk, Consultant
Emily Jiang, Associate

Please reach out to us at or on our website if you would like to continue the discussion. (Contact us)

The Impact of COVID-19 on US Hospitals — Edition 2
impact of COVID-19 on hospitals
Week 2 reflects survey results from March 31,2020 to April 6, 2020. The sample size is approximately 100 hospital administrators and clinicians each week across a diverse set of U.S. hospitals.

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