May 8-9, 2018 — Miami, FL

Event: Aviation Festival Americas 2018
Roundtable session:         

Loyalty Programs: Immersive Loyalty Practices to Best Engage Your Consumer    


Wednesday, May 9, 2018
Hilton Miami Downtown    
Miami, FL          
Time: 1:40 p.m. — 2:40 p.m.        

About John Rutan   

John Rutan is an Engagement Manager in L.E.K. Consulting’s Boston office. He joined the firm in 2012 and is focused in the Travel & Transport practice, with extensive experience in strategic planning and M&A/transaction support for corporate and private equity clients. His work spans several Travel & Transport subsectors, including airlines, airports, aviation manufacturing and services, surface transport, and hospitality.

About the Aviation Festival Americas 2018

In its 13th year, the Aviation Festival Americas continues to drive innovation to the commercial airline industry — bringing together CEOs, CIOs, CCOs and CMOs from low-cost airlines, global carriers and airports. This year features a brand-new Airport T.Ex track, where attendees will discuss the latest technology airlines and airports are implementing on the ground to enhance the customer journey from home to flight. The event hosts over 100 different airlines and airports, creating a haven to network and access key decision-makers from around the globe.

About L.E.K. Consulting 

L.E.K. Consulting is a global management consulting firm that uses deep industry expertise and rigorous analysis to help business leaders achieve practical results with real impact. We are uncompromising in our approach to helping clients consistently make better decisions, deliver improved business performance and create greater shareholder returns. The firm advises and supports global companies that are leaders in their industries — including the largest private- and public-sector organizations, private equity firms, and emerging entrepreneurial businesses. Founded in 1983, L.E.K. employs more than 1,200 professionals across the Americas, Asia-Pacific and Europe. For more information, go to