Summary

The transitioning from a fee-for-service (FFS), volume-based reimbursement system to a value-based care (VBC) system is transforming the healthcare landscape. Organizations that have adopted a VBC model are “at risk” if they don’t find ways to deliver care more effectively via increased quality, improved patient satisfaction and reduced costs.

One way to increase effectiveness is through the use of healthcare information technology (HCIT) products and services. However, where the healthcare value chain remains fragmented, stakeholder incentives are not always aligned, and an HCIT solution that benefits the value chain as a whole may not necessarily benefit a specific user group.

In this Executive Insights, L.E.K. Consulting examines how HCIT companies can crack the code to achieve maximum commercial potential and take advantage of the seismic changes overturning healthcare in the United States.

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