Summary

The fifth L.E.K. Consulting Consumer Sentiment Survey (CSS) has identified shifts in consumer attitudes and spending behaviors that have important ramifications for retailers and consumer products companies. The semiannual report is designed to better understand consumers’ changing attitudes and spending behaviors.

The L.E.K. CSS report spotlights a significant uptick in affluent consumer spending and optimism, insight into major drivers of purchasing decisions, and shifting online commerce expectations.

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