组织战略
如今，组织挑战是多层面的，需要运用由数据驱动、以证据为基础的方法来理解关键问题，制定所需的解决方案。艾意凯的组织战略咨询业务可以帮助客户做出正确的组织选择，推动企业走向成功。每个组织在历史、文化和战略方面都是独一无二的。相应的，我们也将这些因素纳入我们的咨询考量中。
员工是一个组织的动力所在。他们可能是盈利增长的驱动力，但也可能是效率低下的主要源头。无论客户是想重新设计其组织的主要部分，还是想对当前组织进行健康检查，我们均提供可靠的、客观的服务，以确保达到客户期望的组织目标。
组织设计
我们支持客户进行从部分重新设计、企业治理结构变更到全面组织转型等一系列场景的组织设计需求。我们开发了一套全面的组织设计框架，以满足客户的组织设计需求，帮助他们做出选择，同时将组织选择与业务组合选择和战略定位选择紧密联系起来。
组织有效性
没有考核衡量，就无法管理。我们的组织卓越性 (OEX) 诊断工具通过在线或基于移动应用程序的调查问卷，提供针对现有组织绩效的快速评估服务。
L.E.K.’s operating model framework includes six key elements, which collectively represent an operating model.
- Enterprise design (the foundational starting point): At the core of every operating model, enterprise design incorporates the organizational guiding principles and clarifies the relative positioning of business units (BUs), enabling functions and the corporate center. Enterprise design also outlines where profit-and-loss responsibilities sit across the organization and reflects all in-/outsourcing decisions.
- Structure and accountabilities: The organizational structure includes all reporting lines and accountabilities to enable the most efficient work, cross-collaboration and execution. The structure addresses spans of control, ensuring that spans and layers suit the organization’s size, geographic footprint and life stage.
- People: The people element helps illuminate whether the organization has sufficient human capital (employees and skills) to operate effectively. When role and talent gaps exist, this part of the framework guides organizations in how to approach deficiencies and remediation.
- Processes: Workflows within teams/functions and across the organization must be clearly defined, widely understood and automated when possible.
- Systems, data and infrastructure: For an operating model to succeed, it must factor in the enterprisewide and function-specific systems that are necessary to support daily operations and promote the sharing of data and insights. Technology must serve as a true enabler that underpins all organizational activities and facilitates the sharing of knowledge and insights.
- Governance: Clear decision rights and recurring decision forums are integral to ensuring corporate-, functional- and asset-level adherence to operating norms and governance. Leaders must align on how key organizational decisions are made and the ideal degree of decision-making centralization.
We help clients design and execute on a broad range of operating model solutions, from partial redesign and corporate governance changes to full operating model transformation. Our comprehensive framework closely links organizational choices with a client’s business portfolio and strategic positioning choices.
Organizational effectiveness
You can’t manage what you don’t measure. Our Organizational Excellence (OEX) Diagnostic Tool provides a rapid assessment of existing organizational performance using a structured online or app-based survey.
