Executive Insights

Volume XIX, Issue 13 | February 13, 2017 | By: Jonathan Sparey The U.K. population is ageing and a large cohort will hit retirement in the next 10 years There is growing recognition that the NHS will need to change and that privately funded healthcare will be required 70% of U.K. wealth is controlled by the over 55s People do not consider themselves old and want to live healthier, more active lives further into retirement New models need to focus on consumer-led propositions and delivering value for money to encourage participation

The NHS is part of the fabric of Britain. However, increasing pressures on the system have resulted in an NHS which is now in crisis. Private healthcare providers have the potential to help meet the country’s growing healthcare needs by providing critical and complementary support to core NHS services. This Executive Insights examines the changing nature of the U.K.’s healthcare needs and details five key challenges private providers need to address if they are to become of greater strategic importance.

Volume XIX, Issue 12 | February 9, 2017 | By: Alex Evans, Gil Moran Time spent consuming various forms of media content (2015) Preference for favorite eSport vs. favorite traditional sport

L.E.K. Consulting recently conducted a survey among different age groups that looks at the various forces reshaping sports fandom in the U.S. In the first of a two-part Executive Insights series, we examine how engagement, preferences and trends across traditional and alternative segments (e.g., eSports), as well as emerging platforms (e.g., over-the-top broadband Internet television (OTT)), are poised to redraw the map for teams, leagues, broadcasters and marketers/retailers.

Volume XIX, Issue 11 | February 8, 2017 | By: Paulo Vandor Power supply and demand in Brazil Revenue/CapEx ratios Brazilian power transmission auctions Number of lots won by type of player in past auctions

Brazil has just entered a new era of investments in power transmission. As the economy recovers from a recession, this Executive Insights examines why April 2017 is a key month for transmission investments, how winners of 2017 auctions will benefit from improved economic conditions, and what investors need to know about market conditions in order to be successful.

Volume XIX, Issue 10 | February 7, 2017 | By: Maria Steingoltz, Robert Haslehurst Indicators of fads Fad vs. durable trend characteristics Potential solutions to transform a fad into a trend or generate sustainable revenue from a fad product with limited staying power

Every year, a handful of consumer products become runaway hits. Pet Rocks, Beanie Babies, the Atkins Diet, inline skates and paintball arenas are good examples of fads, whereas Lego, yoga and natural shampoos became part of an established and consistently growing market. This Executive Insights takes a deeper look at fads versus trends, which is crucial to investment strategy and revenue projection across industries, from technology to toys to consumer services.

Volume XIX, Issue 9 | February 6, 2017 | By: Stuart Jackson

Boards of directors play two roles. They must protect value by helping companies avoid unnecessary risks, and they must build value by ensuring that the companies change quickly enough to address emerging competitive threats, evolving customer preferences and disruptive technologies. In this Executive Insights, L.E.K. Consulting discusses four ways boards can become better challengers and champions of change.

Volume XIX, Issue 8 | January 27, 2017 | By: Aaron Smith, Alan Lewis Trucking / Taxi industry (pre-Uber) comparison Timetable for the Uberization of the trucking industry

The success of ride-sharing service Uber has led both business thinkers and hopeful venture capitalists to be bullish abouth the potential “Uberization” of the trucking industry. In this Executive Insights, L.E.K. Consulting compares the differences between taxis and trucking and analyzes the conditions that need to be present in order for an Uber-like model to be successful.

Volume XIX, Issue 7 | January 26, 2017 | By: Tom Diplock, Jeremy Wheatland Potential responses to the impact of disruptive technology Strategic choices regarding whether to monitor or develop technology in-house

Disruptive technologies are transforming the industrial sector. In this Executive Insights, L.E.K. partners Tom Diplock and Jeremy Wheatland examine how industrial business are responding to disruptive technologies and explain how to make the right strategic choices in order to turn the arrival of new technology into an opportunity.

Analysis 1 | January 25, 2017 | By: Alex Evans, Chris Randall Three categories of consumables Consumables engagement by category and segment (2016) Average spend per customer* in the past month (2016) Share of consumer spend by channel and category Share of foodspend and beverage consumer spend by channel and customer type Price, convenience inform channel choices Channel drivers by age Likelihood to purchase a health & wellness product subscription Willingness to purchase private-label brands, by product segment Overall: Perspectives on private label, by category

The 2016 Health & Wellness Study examines consumer spending preferences for nutritional supplements, personal care and healthy grocery products among Millennials, Gen X and Boomers. The study looks at category engagement, drivers of channel selection and, the potential for subscription services, as well as the success factors for private-label products.

Volume XIX, Issue 6 | January 25, 2017 | By: Alex Evans, Robert Haslehurst OTT TV services launched in the U.S., by genre Third-party recommendation engine vendors — revenues in North America WWE Network distribution methods

The modern media industry has excelled at acquiring loyal consumers by enabling each one to create a custom experience out of a mass offering. While the media industry is at the forefront of this shift, the core strategic tenets are relevant to any consumer business. This Executive Insights examines three strategies that retailers and consumer brands can adapt from the media industry to gain critical competitive advantages.

Volume XIX, Issue 5 | January 24, 2017 | By: Alex Evans How shoppers use mobile in-store Examples of mobile apps and solutions to address gaps in the customer journey Retail customer journey: Objectives

Traditional retailers are up against some significant challenges in light of consumers’ growing shift to ecommerce using mobile devices. This Executive Insights examines the growing suite of mobile tools that are helping to level the playing field, giving brick-and-mortar retailers the wherewithal to compete effectively with their digital-only counterparts.