Bonjay Koo is Co-Head of L.E.K.’s Seoul office. He works with clients in the financial services industry including retail banking, insurance, payment and credit card. With over 20 years of experience, he has advised financial institutions, corporations and government-owned entities on business strategy, new business models, digital transformation, customer analytics, operational excellence, marketing effectiveness, strategic due diligence, M&A and post-merger integration, customer management, product development, channel operation, organization structure and HR policy, risk management, global expansion and business process redesign.
Prior to joining L.E.K., Bonjay was a Partner at Oliver Wyman and A.T. Kearney, where he was the head of the financial services industry practice and co-led the firm’s Korea business. He holds both a Bachelor of Arts and Masters in Economics from Yonsei University, as well as a Masters in Business Administration from the University of Chicago.