Riding the Digital Health Wave: The L.E.K. Digital Excellence Framework Klaus Boehncke Guillaume Duparc Monish Rajpal Stephen Sunderland Read More
Grocery Published Articles Curbside Pickup Powered by MFCs Driving Growth in Grocery E-commerce December 18, 2020 Given lockdown and quarantine measures for many consumers over the course of 2020, it’s little surprise that the COVID-19 pandemic has driven an explosion…
Consumer Products Article COVID-19 in the US: Consumer Insights for Businesses — Edition 5 December 8, 2020 This is the fifth and final installation of our COVID-19 Consumers Insights Series, which reflects the results of a recurring consumer pulse survey.
Grocery Executive Insights Micro-Fulfillment Centers for Grocery: How Thinking Small Can Be a Big Win August 13, 2020 In 2019, ecommerce was estimated to be ~3%-4% of total grocery retail sales, and that share has been growing quickly. Even before COVID-19, ecommerce…
Travel & Transport Published Articles Public Transport Authorities & COVID-19 — Part 3 August 3, 2020 In response to the COVID-19 outbreak, public transport operators globally have been taking a range of measures to protect both the community and its…
Direct Selling Executive Insights COVID-19 and Direct Selling — Part Two: How Industry Leaders Can Thrive Long Term June 18, 2020 COVID-19 will continue to impact the business model, consumer demand and supply chains that are central to direct selling companies.
Consumer Products Article COVID-19 in the US: Consumer Insights for Businesses — Edition 4, Part 1 June 9, 2020 Consumer sentiment is significantly more positive than in the early stages of the outbreak. Economic sentiment is improving, with ~50% of consumers having…
Direct Selling Executive Insights COVID-19 and Direct Selling — Part One: How Industry Leaders Can Weather the Pandemic May 27, 2020 While the COVID-19 pandemic is affecting different industries in different ways, the direct selling industry is especially vulnerable given its reliance…
Consumer Products Presentations Paths to Recovery, Planning for Recession and the New Normal May 22, 2020 As certain parts of the country start to reopen or consider reopening, it is natural to look ahead. In this report, we will address some of the questions…
Consumer Services Video Webinar: COVID-19 Consumer Insights and New Normal Trends May 21, 2020 This webinar covers the lasting impacts of COVID-19 on the food and beverage, beauty, pet, fitness, and vitamins, minerals and supplements (VMS) sectors.
Travel & Transport Published Articles Restoring Public Transport: How can Operators Get Passengers Back on Board? May 11, 2020 New survey shows that 67% of potential passengers require reassurance
Consumer Services Presentations COVID-19: Setting the Path for Recovery May 6, 2020 Australia's actions over coming months will be key to setting the ultimate path for recovery
Food & Beverage Published Articles Grocery Ecommerce Growth Is Poised To Accelerate as COVID-19 Drives Adoption April 28, 2020 Retail grocery ecommerce sales were strong pre-COVID-19, and the pace of growth is poised to accelerate further.