Riding the Digital Health Wave: The L.E.K. Digital Excellence Framework Klaus Boehncke Guillaume Duparc Monish Rajpal Stephen Sunderland Read More
Grocery Published Articles Curbside Pickup Powered by MFCs Driving Growth in Grocery E-commerce December 18, 2020 Given lockdown and quarantine measures for many consumers over the course of 2020, it’s little surprise that the COVID-19 pandemic has driven an explosion…
Retail Published Articles AI Comes to Retail: Here Are 3 Benefits and 3 Planning Steps You Need to Take December 17, 2020 After years of hype and anticipation, artificial intelligence (AI) is starting to have a real impact on the retail industry.
Pet Published Articles Shifting Pet Channel Dynamics due to COVID-19 and Actions to Take Now May 8, 2020 Amid the long list of sectors reeling from the impact of the COVID-19 humanitarian crisis, the pet industry is one of a handful with (mostly) positive…
Food & Beverage Published Articles Grocery Ecommerce Growth Is Poised To Accelerate as COVID-19 Drives Adoption April 28, 2020 Retail grocery ecommerce sales were strong pre-COVID-19, and the pace of growth is poised to accelerate further.
Retail Published Articles Why Home Delivery Services Should be Shared For the Common Good March 26, 2020 In a bid to scale up their delivery operations, retailers have been desperately recruiting new staff whilst asking customers to bear with them.
Building & Construction Published Articles Defining the New Decade in Residential Building and Construction March 23, 2020 L.E.K. Consulting’s Building & Construction team attended the 2020 International Builders’ Show (IBS) in January, where L.E.K. once again held networking…
Consumer Products Published Articles 3 Ways to Channel Digital Natives and Build a Total D-to-C Mind-Set November 7, 2019 Brands have increasingly recognized the need to add direct-to-consumer (D-to-C) distribution to their traditional retail channels.
Retail Published Articles For Better Retail Promotions, Ask These Questions November 16, 2018 Discounts and promotions are at an all-time high, often comprising the single-biggest cost within many retailers’ P&Ls. Yet despite these high stakes, and…
Retail Published Articles Amazon Shows a Different (Focused) Side When It Comes to Retail Strategy October 16, 2018 As I’ve said before (most recently in my latest article on store experience), stores are not dead, and there is value in a physical experience that lets…
Retail Published Articles The Stores, They Are-a-Changin! June 26, 2018 Yes, brick and mortar retail is challenged. E-commerce growth statistics and bankruptcy headlines are hard to miss, and are pretty tiring by now if you…
Retail Published Articles Unpacking Amazon Prime Australia June 21, 2018 In the past couple of months, Amazon has continued its incremental build in Australia, growing its assortment, embedding its Fulfilment by Amazon solution…
Retail Published Articles Day One: What Australia should take away from Amazon’s launch so far February 13, 2018 Australia is now two months into its Amazon journey. Though the initial launch underwhelmed some consumers and commentators, it should not be interpreted…
