Riding the Digital Health Wave: The L.E.K. Digital Excellence Framework

As restaurants are forced to shutter their doors due to the impact of COVID-19, many have turned to the safe and efficient strategy of drive-thru, takeout…

The coronavirus crisis is having an immediate and widespread impact throughout the restaurant industry, from small, independent businesses to large-scale…

At-home food consumption in the U.S. has increased significantly over the past month as foodservice operators across the country are forced to close or to…

We’re publishing a series of insights and perspectives on how COVID-19 is impacting the foodservice industry.

Brands have increasingly recognized the need to add direct-to-consumer (D-to-C) distribution to their traditional retail channels.

Discounts and promotions are at an all-time high, often comprising the single-biggest cost within many retailers’ P&Ls. Yet despite these high stakes, and…

As I’ve said before (most recently in my latest article on store experience), stores are not dead, and there is value in a physical experience that lets…

Australia is now two months into its Amazon journey. Though the initial launch underwhelmed some consumers and commentators, it should not be interpreted…

Last time, we presented a set of issues to consider when determining if a product is merely a fad or a solid trend with staying power.

That latest technological marvel. It seems to be sweeping the nation, quite literally, but is it a fad or a trend with lasting staying power?

When news broke earlier this year about Amazon’s courtship of some of the world’s biggest consumer packaged goods (CPG) brands, it touched off a wave of…

2016 was a tough year for brands. Retailers like The Limited and American Apparel filed for Chapter 11, the latter for the second time in 12 months; Macy…