Riding the Digital Health Wave: The L.E.K. Digital Excellence Framework Klaus Boehncke Guillaume Duparc Monish Rajpal Stephen Sunderland Read More
Grocery Published Articles Curbside Pickup Powered by MFCs Driving Growth in Grocery E-commerce December 18, 2020 Given lockdown and quarantine measures for many consumers over the course of 2020, it’s little surprise that the COVID-19 pandemic has driven an explosion…
Retail Published Articles AI Comes to Retail: Here Are 3 Benefits and 3 Planning Steps You Need to Take December 17, 2020 After years of hype and anticipation, artificial intelligence (AI) is starting to have a real impact on the retail industry.
Consumer Products Article COVID-19 in the US: Consumer Insights for Businesses — Edition 5 December 8, 2020 This is the fifth and final installation of our COVID-19 Consumers Insights Series, which reflects the results of a recurring consumer pulse survey.
Consumer Services Presentations The Path to Recovery — Edition 2 September 1, 2020 As the impact of COVID-19 continues for Australia, it seems difficult to predict when or how consumer confidence, spending and lifestyle can uniformly…
Grocery Executive Insights Micro-Fulfillment Centers for Grocery: How Thinking Small Can Be a Big Win August 13, 2020 In 2019, ecommerce was estimated to be ~3%-4% of total grocery retail sales, and that share has been growing quickly. Even before COVID-19, ecommerce…
Healthcare Services Executive Insights Adapt To Thrive: Academic Medical Center Strategy for a Value-Based World August 6, 2020 The migration to value ― high-quality care at low cost ― has been a top-of-mind issue for academic medical centers (AMCs) for years. The pressure…
Grocery Video Webinar Recording: Unlocking Profitable Growth in Grocery Ecommerce July 23, 2020 Watch L.E.K.'s Rob Wilson discuss the future of profitability in grocery ecommerce.
Building & Construction Executive Insights The Importance of Ecommerce Fulfillment in a Social Distancing World July 9, 2020 The nonresidential construction value chain has felt the full effects of COVID-19.
Consumer Services Presentations COVID-19 in SEA: Consumer Insights for Businesses: Edition 2 July 7, 2020 Ecommerce is expected to gain significant share in the near term even as lockdowns are eased due to the ongoing pandemic; however, the gains could be…
Direct Selling Executive Insights COVID-19 and Direct Selling — Part Two: How Industry Leaders Can Thrive Long Term June 18, 2020 COVID-19 will continue to impact the business model, consumer demand and supply chains that are central to direct selling companies.
Consumer Products Article COVID-19 in the US: Consumer Insights for Businesses — Edition 4, Part 1 June 9, 2020 Consumer sentiment is significantly more positive than in the early stages of the outbreak. Economic sentiment is improving, with ~50% of consumers having…
Automotive Presentations US Automotive Aftermarket Parts Suppliers May 28, 2020 This report focuses on the impact and implications of the COVID-19 crisis on U.S. light vehicle aftermarket parts suppliers