Riding the Digital Health Wave: The L.E.K. Digital Excellence Framework Klaus Boehncke Guillaume Duparc Monish Rajpal Stephen Sunderland Read More
Travel & Transport Article Post-pandemic Planning: A Framework for Modelling the Recovery February 18, 2021 This article focuses on the implications for the travel and leisure sector, one of the hardest-hit parts of the economy, but the lessons apply more widely…
Consumer Products Article COVID-19 in the US: Consumer Insights for Businesses — Edition 5 December 8, 2020 This is the fifth and final installation of our COVID-19 Consumers Insights Series, which reflects the results of a recurring consumer pulse survey.
Industrials Published Articles Industrial Firms Need to Give Their Customers a Digital Experience September 22, 2020 When it comes to embracing digital solutions to engage customers, many industrial businesses have lagged behind consumer-facing enterprises.
Industrials Presentations COVID-19 and the Role of Digital in Industrials September 18, 2020 L.E.K. led conversations with 15 executives across industrials subsectors Companies were represented across the value chain — from raw material extractors…
Consumer Products Article COVID-19 in the US: Consumer Insights for Businesses — Edition 4, Part 1 June 9, 2020 Consumer sentiment is significantly more positive than in the early stages of the outbreak. Economic sentiment is improving, with ~50% of consumers having…
Industrials Presentations COVID-19 and the Growing Digital Divide in Industrials May 29, 2020 While COVID-19 is pushing most industrial firms to accelerate digital capability development, those who were previously advantaged plan to move even faster
Travel & Transport Published Articles Restoring Public Transport: How can Operators Get Passengers Back on Board? May 11, 2020 New survey shows that 67% of potential passengers require reassurance
Consumer Products Article COVID-19 in the US: Consumer Insights for Businesses — Edition 3, Part 1 April 27, 2020 As of April 20, the majority of consumers acknowledge the outbreak is severe.
Industrials Presentations COVID-19 and the Digital Call to Action for Industrial Companies April 24, 2020 As in other sectors, COVID-19 has brought a sharper focus to a host of key challenges and digital solution areas for industrial firms
Consumer Products Article COVID-19 in the US: Consumer Insights for Businesses — Edition 2, Part 2 April 13, 2020 Further analysis reveals that this reduction in spend is driven by significant cancellation rates: between 80% and 100% of consumers who had travel plans…
Travel & Transport Presentations US Traveler Sentiment and Outlook, Part 2 April 10, 2020 Consumers report continued reductions in 2020 travel spend
Travel & Transport Presentations Data & Analytics, Part 2 April 7, 2020 Updated flight activity and OTA traffic
