Marketing Strategy Consulting Services: L.E.K. Consulting

Strategy

Finance

Marketing and Sales

Marketing Stategies

Pricing

Brand Management

Customer Relationship Management

Marketing Spend Effectiveness

Sales & Channel Management

Operations

Organization

Transaction Services

Market Strategy

L.E.K. helps companies plan and execute highly successful strategic marketing initiatives. Our clients gain a deeper understanding of their customers' needs, as well as more accurate segment and product valuations. Armed with this knowledge, they are better positioned to leverage these insights and develop innovative yet practical marketing strategies. We offer:

Customer Insights
Systematic examination of customer behavior that enables clients to make fact-based judgments regarding their pricing, product mix, service offerings, and distribution channels.

A manufacturer of media products asked L.E.K ... more

Customer and Product Profitability Analysis
Comprehensive analysis of customer, sales, and segmentation data, helping clients fine-tune their profitability benchmarks, improve their marketing resource allocation, and identify and modify underperforming lines of business.

L.E.K. worked with a leading publisher ... more

Market Strategy Development
Actionable plans that leverage clients' strengths and position them for success when preparing to introduce new products, regain share, or grow a particular market segment.

Through in-depth interviews with corporate travel managers... more

George Woods
“L.E.K. brings to bear the critical information that enables clients to make informed strategic decisions. Often this involves really ‘getting our hands dirty’ to uncover the truth, and more often than not debunks conventional wisdom.” more

Giovanni Calia
Giovanni Calia is the head of L.E.K.’s Milan office. He has over 17 years of consulting experience in strategy and business redesign, both domestically and internationally. more

Adrian H. Gibb
“We help our clients act with confidence to achieve the best available outcome and measure progress in achieving that outcome.” more

Clare Chatfield
"We help clients break away from pre-conceived notions of what is likely or possible, reduce uncertainty, and enable them to more rapidly push forward in key decisions." more

Frédéric Dessertine
"L.E.K. brings in-depth experience and exceptional analytical resources to its global client engagements." more

Thilo Henkes
"We provide a flexibility in approach that is custom tailored to our clients' needs and we apply rigorous analysis, industry experience, and creative thinking to help our clients find practical solutions to their most critical issues." more

James Fraser
“L.E.K. gets to the heart of client challenges with clear, objective, and rigorous data. We provide greater certainty that enables rapid decision-making, with full buy-in and pinpoint focus on value creation from start to finish.” more

Serge Hovsepian
“We have no preconceptions and work hard to find the most appropriate information, leading to the most insightful analysis - and we share this honestly with the client.” more

Bret Masterson
"At L.E.K. we provide fact based answers to clients' most pressing business issues. Our work focuses on getting the right answer at the right time and in the right manner to help our clients succeed." more

Alex Vadas
“Our consultants provide greater certainty through transparent, fact-based, decision making. Our recommendations are practical, data-driven, and actionable” more

Andrew Scott
“We do everything in our power to adjust how we work with a client to meet their needs because we know that one approach simply does not work for everyone.” more

James Leibert
"L.E.K.'s differentiating edge is its ability to quickly and accurately provide companies with the information they need to make their most critical business decisions." more

Simon M. Barrett
“We use analysis and reason to generate new insights, test alternative hypotheses, and identify the best path forward.” more

Paul Jowett
“L.E.K. takes a customized approach to every problem. We assume every client is unique, and that everything could change or be different at any point in time, leading us to focus on primary research rather than preconceived theories.” more

Marc-Antoine Cousin
“We do not approach engagements with a-priori answers or cookie-cutter approaches that have ’worked elsewhere’.” more

Eilert Hinrichs
"We pride ourselves on doing whatever it takes to reveal the crucial facts and trends associated with the most critical business issues. In doing so, we help our clients to achieve complete confidence in their decision-making." more

Jonathan Sparey
"L.E.K. helps companies accelerate the development of their business with a combination of robust analysis and deep commercial experience. We see our role as stimulating, inspiring and challenging our clients in the search for superior performance." more

Andrew Rees
“We work closely with each client to thoroughly understand their challenges, objectively analyze their options, and develop practical solutions.” more

John Seaston
“We are about helping the client, solving the problem, delivering value, and developing long term relationship – not about securing the next engagement.” more

John Thomas
“We provide a unique combination of industry experience, rigorous analysis of all the available facts, a disciplined approach to project management, and an unwavering desire to ‘get it right’.” more

Robert N. Rourke
“We are experts at conducting robust research and analysis on the key drivers of business decisions and understanding how to optimize resources based on opportunity, timing, risk and organizational capabilities.” more

Bob N.D. Lavoie
“Our goal is to work in partnership with our clients to clarify decision making and drive action by providing sound analytics, creative thought leadership, and practical, seasoned experience.” more

Lisa M. McIntyre
“We ensure we understand our clients’ most critical issues and bring to bear the most current data and analysis combined with over two decades of hands-on experience.” more

Jonathan Piper
“We provide the structure, fact base, industry expertise and objective advice that our clients need to address their critical business issues and create shareholder value.” more

Eileen Coveney
“We leverage our experience and a fact-base of information and innovative analysis to guide critical decisions.” more

Tip Kim
“We uncover crucial facts and data, apply in-depth industry experience, and combine them to develop actionable recommendations and strategies.” more

François Mallette
“L.E.K. combines industry knowledge, a pragmatic process approach and sound commercial judgment that helps clients to clarify the issues and find workable solutions.” more

Maria Palm
“We focus on being responsive to our clients’ needs and firmly believe that project definition is a crucial step in delivering an actionable solution.” more

Dan Schechter
“Our recommendations are based on seasoned experience to ensure strategies are as practical as they are innovative more

Geoffrey Parkin
“L.E.K. works with clients to reduce the level of uncertainty surrounding business decisions, giving management the confidence to act decisively and rapidly, thereby accelerating performance improvement.” more

Andrew Kutter
“L.E.K. will not stop until the job is done. We are committed to helping our clients and are not fazed by the deadlines and organizational constraints within which they operate.” more

Chris Rule
“L.E.K. is strategically organized to tackle tough issues very quickly and with short lead times.” more

Domenico Di Luccia
“We provide independent, rigorous, unbiased analysis and thinking to solve the most difficult problems.” more

Mike Trenouth
“Our focus on deriving the answer from the base data ensures that the solution has the greatest possible level of certainty, particularly in a world where business models and market dynamics are changing rapidly” more

Bill Frack
“We disaggregate critical business issues into their fundamental questions, which we evaluate and address with comprehensive data and insightful analysis.” more

Peter Debenham
"We help our clients, both corporate and financial investors, to pinpoint clearly where value creation opportunities exist and how to unlock them." more

Dominic Miles
“We provide an extraordinary depth and breadth of industry experience that we harness when helping companies make vital business decisions.” more

Peter McKelvey
“We apply a combination of sector experience, primary research and analysis, strategic thinking, and seasoned judgment to inform critical business decisions.” more

Neil Bindoff
“L.E.K. provides tailored analysis of and insights into each client’s situation, while remaining focused on the highest value commercial issues.” more

Martin Pilkington
"Through exacting analysis and strategic insight, we reduce the uncertainty around client's major business decision, closing the gap that must finally be bridged by commercial judgment." more

Jonathan Simmons
“We focus on addressing the key strategic issues facing our clients, backed by hard facts, thoughtful analysis, and tailored solution definition.” more

John Westwood
“Our unique combination of experience and insight, paired with up to date facts, ensures that our clients receive advice that sets them ahead of the crowd." more

Colin Farmer
“Rigorous research and robust commercial analysis underpin our advice, which we strive to make practical, actionable, and relevant for the needs of the client.” more

Remy Ossmann
“Our uncompromising analytical approach and business ethics are the key to meeting our clients' needs and winning their trust.” more

Nick Holder
“We rely on a fact-based and collaborative approach that maximizes our value contribution and our client's ownership of strategic decisions.” more

Jay Desai
"L.E.K.'s strategic alliance with Universal Consulting in India brings together two firms that are highly aligned across services and industries and integrates UC's business expertise in South Asia and the Middle East with L.E.K.'s global reach." more

Karin von Kienlin
“We recognize that there are usually alternative courses of action. We help clients identify their best options." more

Leon Schor
“Our experience allows us to gather and interpret data that is critical to making good decisions. As a result our answers are precise and forward thinking and not a snapshot extrapolated from a rear view mirror that tells you how things were.” more

Pierre Jacquet
“We are driven by a total commitment to quality delivery focused on our clients' interests.” more

Arthur Bernardin
“L.E.K. brings an objective approach and greater certainty to clients’ business decisions through analytical horsepower.” more

Jeremy Wheatland
“We are committed to helping clients and are not fazed by the deadlines and organizational constraints within which they operate.” more

Marc Kozin
“L.E.K. gets to the heart of client challenges with clear, objective, and rigorous data. We provide greater certainty that enables rapid decision-making, with full buy-in and pinpoint focus on value creation from start to finish.” more

Ekkehard Franzke
“L.E.K. helps clients achieve greater certainty around critical business decisions by identifying and analyzing key parameters and transferring experiences across clients and industries.” more

Peter Walter
"Our global reach and depth of local experience allows us to help clients understand the complexities of international opportunities and challenges and reduce uncertainty around crucial business decisions." more

Simon Holt
"Above all, clients value L.E.K.'s relentless drive for quality. In applying a rigorous analytical approach, our case teams, from analyst to partner, are utterly committed to exceeding expectations." more

Carol Wingard
"Our ability to develop clear, fact-based insights in rapidly changing markets ensures that our clients develop and implement truly value-maximizing strategies." more

Martin Graf
"L.E.K. works with clients to unlock value and transform their businesses through superior analysis and strategic recommendations driven by deep experience and rigorous, fact-based analysis." more

Chris C. Kenney
“We arm our clients with the most critical strategic information and we work collaboratively to translate that information into the most value-creating decisions and actions.” more

Dan McKone
“We ‘clear the clutter’ and help our clients see the answer for themselves… specifically, we use sophisticated analytics to take the complexity out of difficult decisions.” more

Michel Brekelmans
"Our clients are constantly looking to grow their business, improve performance and make tough and high value investment decisions. As a trusted advisor we support them through detailed research and analysis and help identify and develop the most attractive solutions, recommendations and business plans." more

Joanna Gremouti
“L.E.K. applies rigorous, data-based evaluation of clients’ issues objectively and without any preconceived ideas.” more

Stuart K. Westmore
“Our clients value the fact that we bring industry expertise, extensive project experience and the ability to access the latest thinking and trends from markets worldwide.” more

John I. Goddard
“The quality of our analysis and our commercial perspective sets us apart from others in our industry.” more

Christof Huth
“L.E.K. provides clients with comprehensive and thorough analyses performed with a global dimension. We do this in a very responsive, hands-on manner.” more

Sue St. Sure
“We bring the frameworks, data and insights developed from many years of experience as well as hundreds of projects with clients facing similar situations. This experience is combined with an ability to carefully listen and understand the client’s needs.” more

Simon Glucina
"By engaging closely with management teams and conducting extensive primary research, L.E.K. reveals new perspectives on businesses’ most pressing concerns." more

Dan Dempsey
“L.E.K. uncovers the key facts and applies innovative and pragmatic solutions to address clients’ challenges.” more

Iain Evans
“Our strategy, consistently applied throughout the world, has been to create an unrivalled deductive capability that can provide our clients with the highest level of certainty around their most critical business decisions.” more

David Barrow
“We combine rigorous data gathering and analytics with deep industry expertise to provide a structured link between facts and critical decisions.” more

Arnaud Sergent
Before joining L.E.K. in 1989, Arnaud worked for two years in London for an investment group of a French bank. more

Steven Rosner
“L.E.K. provides great insights and a rigorously supported, flexible approach tailored to each client’s unique needs.” more

Bob Neapole
“We instill the confidence our clients need to move forward because we take the time to understand fully their needs and address their issues with pinpoint accuracy.” more

Paul Matthews
"L.E.K. develops strategies for manufacturers by integrating operation and supply chain management best practices. As a result, our clients develop a competitive advantage which in turn creates massive value for shareholders." more

Stuart Jackson
“We are about applying in-depth research and creative ideas to critical threats and opportunities. We help our clients uncover the keys to profitable growth in their industry and show them the actions needed to deliver dramatically improved results.” more

Larry Miller
"L.E.K. gets to the heart of the matter quickly and without bias. We help mitigate uncertainty while empowering business leaders to act with immediacy, armed with solutions informed by sophisticated analysis." more

Andrew Allum
“L.E.K. brings certainty to clients by combining expert, creative research, innovative analysis, and depth of industry knowledge. more

Jeff Stevens
“We provide objective, fact-based insights to help solve critical business challenges, capture internal and external growth opportunities, and create value for stakeholders.” more

Larry M. Verge
“L.E.K. excels in making the complex simple; the theoretical practical; the controversial consensual. Our greatest value comes from giving organizations the strategic clarity to act with confidence and vigor.” more

Achieving Strategic Market Position to Create Shareholder Value
A discussion of Strategic Market Position - a key discriminator in top performing companies’ ability to segment their markets to create competitive advantage and increase shareholder value - which is explored in Stuart Jackson's upcoming book, Where Value Hides (Wiley, November 2006).
Read Shareholder Value Insight Volume 28

For more information, please email us at marketingsales@lek.com