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Technology Case Studies

L.E.K.’s client, a provider of data backup and recovery solutions, was struggling with customer perception issues related to its legacy products. The company asked L.E.K to understand the customer segments that were in the company’s “sweet spot,” to determine specific strategies to drive customer acquisition and retention, and to determine best practices for improving its performance in engaging its channel partners.

L.E.K. was hired by a private equity firm to evaluate the growth prospects of a portfolio company - a leading provider of data integrity software and services to a core set of vertical end markets, including Financial Services, Insurance and Healthcare. The company had a number of growth levers available to it and was seeking 3rd party support in gaining clarity on the magnitude and feasibility on a range of opportunities.

L.E.K. Consulting was engaged to support the merger of three leading providers of governance, risk management, and compliance (GRC) software solutions. The combined software and services company was anticipated to become a strong and rapidly growing entity, but establishing the leadership team from the management pool of the three companies presented important challenges.