Our services are relied upon to provide pragmatic, actionable advice across a broad range of areas including growth strategies, concession bids, network expansion planning, policy development, profit improvement, business case development and regulatory submissions. The depth and rigor of our analysis and commercial insight enables our clients to pursue ever-greater value from their operations while addressing challenges including regulatory and competitive pressures, funding constraints and new revenue opportunities.

Capabilities Overview

Services of specific interest to surface transport and logistics organizations include:

• Pricing:  Use consumer research and economic analysis to develop a strategic approach to pricing, fares and ticketing.
• Bid Development:  Create a competitive and commercially robust franchise bid, combining value-enhancing management initiatives with rigorous research and analysis of the policy context, customer preferences, competition and demand drivers.
• Privatization/Commercialization Support:  Develop privatization and contracting models for state-owned transport assets, assess the structure that best meets government objectives, identify the contract design that best allocates risks, and design incentive models to deliver the best operating programs for the service.
• Benchmarking: Enable like-for-like cost comparisons between organizations and business units. Also identify cost efficiency opportunities through the application of quantitative and qualitative analysis to normalize activity unit costs and define structural cost factors. 
• Dispute Resolution:  Develop robust methodologies for valuing claims, incorporating short- and long-term revenue losses, and create materials to support claims.
• Major Project Support:  Assess options, develop commercially robust business plans for major new transport investments, design procurement strategies, prepare and evaluate EOI/RFTs, and undertake risk analysis.
• Performance Improvement:  Identify opportunities to improve profitability and cash flow through initiatives in revenue growth, cost reduction and investment strategy. Also support management to deliver planned benefits.

Industry Sectors

L.E.K.'s clients include some of the largest multi-modal passenger carriers in Europe, Australia, the United States and Asia. We serve government departments and regulators, international freight operators and equipment and service providers in all areas of surface transportation:

• Rail
  • Heavy and light passenger services, including high speed
  • Freight
  • Infrastructure
  • Rolling stock
• Road
  • Bus and coach
  • Freight
• Maritime
  • Ports
  • Passenger ferries
  • Marine services
  • Freight
• Equipment and component manufacturers

Please contact us at surfacetransport@lek.com for additional information.