Joan Kim, a Vice President in the L.E.K. Consulting San Francisco office, has been an integral part of building the firm’s Healthcare Services practice. She has more than 14 years of experience advising managed care organizations, health insurance companies, providers and other clients in the industry on strategy development, diversification options assessment, mergers and acquisitions due diligence, post-merger integration and medical cost trend diagnostics. Joan also has extensive functional expertise in managed care operations, and has assisted many managed care organizations with performance improvement, implementation planning, and identification of revenue optimization and claims cost containment opportunities. Outside of healthcare, she has extensive experience in transaction support, corporate strategy, and business and strategic plan development for clients across a wide range of sectors. Joan joined L.E.K. in 1998, and has also worked in our Chicago and London offices. She received her Master of Science in Biology, as well as dual bachelor’s degrees in Biology and Psychology, from Stanford University.