L.E.K. Consulting
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Operations & Organization

Organization Effectiveness

Major change presents significant challenges to an organization and its leaders. Maintaining a consistent vision, core values and ensuring that behaviors are aligned with strategic goals is difficult. L.E.K.’s Organizational Effectiveness service helps clients to navigate these challenges and transition their employees, teams and organization. Our team brings extensive experience in delivering complex projects with organization-wide implications across a wide range of industries.

Service
Offerings
Corporate Governance
 
  • Definition of board roles and responsibilities
  • Compensation strategy development
  • Leadership counseling
Organizational Design
 
  • Design of architecture, roles and responsibilities
  • Corporate center benchmarking
  • Business unit benchmarking
Overhead Management
  • Process mapping and cost driver analysis, balancing cost-cutting and basic processes improvement
  • Optimize configuration of overhead activities
  • Organizational design and alignment, reducing complexity, increasing productivity and creating accountability
  • Formulate key performance indicators (KPIs) based on relevant benchmarks and best-practices
Shared Services
  • Identify assets to be used for shared services
  • Develop business case for shared services
  • Select the right model for shared services environments
  • Recommend configurations: local, regional and global, vs. off-shoring and outsourcing models
  • Establish a governance and performance management process
  • Optimize/align enterprise resource planning (ERP) operations for shared services
Human Resources Management
 
  • Training program support
  • Develop performance measurement and rewards strategies

Please contact us at operations@lek.com for additional information.